Legal

Privacy Policy

Effective Date: June 19, 2026. This Privacy Policy describes how Acadesx collects, uses, and protects your information.

1. Information We Collect

1.1. Information You Provide to Us: We collect information you provide directly to us when you use our Services. This includes, but is not limited to, name, email address, phone number, institution details, billing information, and any data you input into the Acadesx platform (collectively, "Customer Data").

1.2. Information We Collect Automatically: When you access our Services, we automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, device information, and diagnostic data via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Services;
  • To process transactions and send related information, including confirmations and invoices;
  • To send technical notices, updates, security alerts, and support messages;
  • To respond to your comments, questions, and customer service requests;
  • To monitor and analyze trends, usage, and activities in connection with our Services.

3. Data Security & Storage

We implement commercially reasonable technical, administrative, and organizational measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. This includes encryption in transit (TLS) and at rest (AES-256), strict access controls, and regular security audits. However, no internet transmission is ever fully secure or error-free.

4. Sharing of Information

We do not sell your personal information. We may share information as follows:

  • Vendors and Service Providers: We may share information with third-party vendors who perform services on our behalf, such as cloud hosting (e.g., AWS, GCP) and payment processing.
  • Compliance with Laws: We may disclose information if required by law or to protect the rights and safety of Acadesx, our users, or others.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@acadesx.com.